Overview
At Techpower Solutions, we aim to deliver your embedded systems and electrical engineering study materials as efficiently as possible. Please review our shipping policy to understand our shipping procedures, costs, and delivery times.
1. Shipping Destinations
We ship our products to the following destinations:
- Domestic Shipping: We offer shipping within India.
- International Shipping: We also ship to a wide range of countries. Please note that international shipping times and costs may vary depending on the destination.
2. Processing Time
- Order Processing: Orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
- Custom Orders: If your order includes custom or personalized items, please allow an additional 3-5 business days for processing.
3. Shipping Methods and Costs
We offer various shipping options to meet your needs:
- Standard Shipping: Typically takes 5-7 business days for domestic orders. Costs vary based on the weight and size of the package.
- Express Shipping: Typically takes 2-3 business days for domestic orders. Additional charges apply.
- International Shipping: Delivery times vary by destination, typically ranging from 7-21 business days. Costs are calculated at checkout based on the destination and package details.
4. Free Shipping
- Eligibility: We offer free standard shipping on orders over 5000 within India. This offer may be subject to change during promotional periods.
5. Order Tracking
- Tracking Information: Once your order has shipped, you will receive an email with tracking information. You can track your order using the provided link.
- Multiple Shipments: If your order contains multiple items, they may be shipped separately depending on availability and warehouse location. You will receive individual tracking information for each shipment.
6. Customs, Duties, and Taxes (International Orders)
- Customs Fees: International orders may be subject to customs duties, taxes, and fees. These charges are not included in the item price or shipping cost and are the responsibility of the customer.
- Delays: Customs processing may cause delays beyond our control. Please contact your local customs office for more information.
7. Shipping Address
- Accuracy: Please ensure that your shipping address is accurate and complete. We are not responsible for delays or missed deliveries due to incorrect or incomplete addresses.
- Address Changes: If you need to change your shipping address after placing an order, please contact us immediately at support@techpowersolutions.in. We will do our best to accommodate the change, but we cannot guarantee it once the order has been processed.
8. Lost or Damaged Packages
- Lost Packages: If your package is lost in transit, please contact us at support@techpowersolutions.in for assistance. We will work with the shipping carrier to resolve the issue.
- Damaged Packages: If your package arrives damaged, please retain all packaging materials and contact us immediately. We will assist you in filing a claim with the shipping carrier.
9. Contact Information
If you have any questions or concerns about our shipping policy, please contact us: